Contact us
A real person will answer you.
Direct contact
Most questions are quicker on the phone than in writing, particularly if you are not sure whether we can take what you have. Describe it to us and you will get a straight answer.
Phone
Toll‑free, seven days a week. Leave a message outside hours and we will call you back.
Written inquiries
Use the secure form on this page rather than email. Messages route straight to the team that handles your donation type, so you skip a forwarding step and nothing sits in a general inbox. Photographs can be attached once we reply.
Who you are dealing with
Giving Center is a nationwide 501(c)(3) not‑for‑profit charitable organization, EIN 92‑1162407. We handle the transfer paperwork ourselves, and for vehicles, large lots and business‑scale donations we arrange and pay for collection.
We work across all fifty states and do not run a walk‑in office, so there is no counter to visit — the phone and this form are the front door. Nothing ships or moves until we have both agreed.
Send us a message
Tell us roughly what you have and where it is. We reply within two business days.
We use what you send us to answer your inquiry and nothing else. We do not sell or share donor information. See our privacy policy.
Prefer to talk it through? Call (888) 228‑7320
If you already know what you need
These go straight to the right place and will usually be faster than a general message.
Start a donation
Pick your donation type and answer a few questions about the item. Takes about three minutes.
Ask for assistance
If you are in need, describe your circumstances and our review team will look at your request.
Partner with us
We share funding, equipment and supplies with other 501(c)(3) organizations.
Find an answer now
Twenty‑six of the questions we are asked most, answered properly rather than briefly.
What happens after you write
Someone reads your message and replies within two business days — usually the same person who will see your donation through. If we need photographs, we ask then. If it is something we cannot take, we say so plainly and quickly, so you are free to place it elsewhere.
Nothing moves before you agree
We assess everything from photographs and description first. No pickup is scheduled, nothing is shipped and no paperwork is filed until we have both agreed on what is happening. A message to us is a conversation, not a commitment.