Skip to content
Free towing nationwide · pickup for larger donations | All 50 states · 20 years of giving
Talk to a real person, 8am–9pm daily: (888) 228‑7320
A Member Of The Donor Support Team On The Phone At A Desk

Donor questions

Straight answers, before you commit to anything.

The things donors ask us most, answered the way we’d answer them on the phone.

If your question is specific to what you’re donating, each donation page has its own FAQs covering titles, condition and valuation for that category. Everything below applies whatever you give.

Before you donate

Deciding whether to donate

The questions people ask before they pick up the phone.

What kinds of things can I donate?+

Property, vehicles of every kind, boats and aircraft, computers and equipment, collectibles, cards, jewelry, antiques, fine art, patents and intellectual property, domain names, and straightforward financial gifts. If what you have isn’t on that list, ask anyway — we’d rather tell you yes or no than have you wonder.

Do you accept everything that’s offered?+

No, and we’d rather be honest about that. Some items cost more to collect, store and sell than they will ever return, and accepting those would mean spending donated money to dispose of donated goods. We’ll tell you quickly and plainly if something isn’t a fit.

Does the item have to be in good condition?+

It has to be worth something to someone. A car that doesn’t start is fine. A house that needs work is fine. Something damaged beyond repair or economic to nobody usually isn’t. Describe it honestly and we’ll give you a straight answer.

Is there a minimum value?+

No minimum. Small donations matter and we treat them the same way. The only threshold that changes anything is the $5,000 IRS appraisal rule, and that’s a tax requirement rather than one of ours.

Can I donate on behalf of an estate or a business?+

Yes, and it’s common. Executors donate estate property to stop carrying costs, and businesses donate equipment, fleet vehicles and inventory. We’ll confirm who has authority to sign before anything moves.

What if I’m not sure my item is worth donating?+

Ask. It costs you nothing and takes a few minutes. We’d far rather look at something and say no than have you scrap something that could have funded a family’s rent.

How it works

From your first message to collection

What actually happens once you get in touch, and how long each part takes.

How quickly will someone get back to me?+

Within two business days, from a real person on our team rather than an automated reply. If your situation is time-sensitive — a closing date, a storage deadline, a property sale — say so and we’ll prioritize it.

Is there any obligation once I fill in the form?+

None. The form starts a conversation, nothing more. Plenty of people ask questions, think about it, and decide not to go ahead. That’s a perfectly reasonable outcome.

How long does the whole process take?+

Vehicles and equipment are usually collected within a week of agreeing. Property takes longer because title work and closing have their own timetable — typically a few weeks. We’ll give you a realistic date rather than an optimistic one.

Who arranges collection or shipping?+

It depends on the size. Vehicles are towed free anywhere in the country, and larger lots, furniture and business-scale donations are collected at our cost, arranged around your schedule. Smaller items donors usually ship themselves — ask us first and we’ll tell you which applies before you spend anything. For most collections you don’t need to be present.

What does any of this cost me?+

Very little, and never a fee to us. We cover towing, collection of larger donations, title work and closing costs. Two things can fall to you: shipping a small item to us, which is generally deductible to you as part of the gift, and an IRS-qualified appraisal if you intend to claim more than $5,000, because the IRS requires that to be independent of us.

Can I change my mind partway through?+

Yes, up until the point of transfer. Tell us and we’ll stop. Nobody at Giving Center will pressure you to continue with something you’ve had second thoughts about.

Paperwork

Titles, deeds and signatures

The administrative part, which is usually less painful than people expect.

What if I can’t find the title or deed?+

It’s usually recoverable. States issue duplicate vehicle titles to the registered owner, and county recorders hold property records. Tell us what’s missing and our team will walk you through replacing it.

Can I donate something I still owe money on?+

For vehicles, only once the loan is settled and the lien released, because title has to transfer clear. Property is different — a mortgaged home can often still be donated with lender consent. Talk to us before you assume the answer is no.

Do I need a lawyer?+

Not usually. Straightforward vehicle and goods donations need no legal help at all. For property, estates or intellectual property you may want your own advisor, and we’ll work with them if you do.

Do I have to be there to sign?+

Rarely. Most paperwork is handled electronically, and remote closings are routine for property. Depending on your state you may need a notary or a power of attorney, and we’ll tell you in advance if so.

When do I cancel insurance and registration?+

After collection, not before. Once the item has gone, cancel the policy and file a release of liability with your DMV so it’s clearly no longer your responsibility.

Taxes

Your deduction and the forms behind it

General guidance, not tax advice — your own advisor knows your circumstances and we don’t.

How much can I actually deduct?+

For most items sold, it’s the sale price, and we send you that figure in writing. Where an item is given directly to someone in need rather than sold, you may be able to claim fair market value. Which applies depends on what happens to your donation, and we’ll tell you which one it was.

What’s the $5,000 rule?+

If you intend to claim a deduction above $5,000 for a non-cash donation, the IRS requires a qualified appraisal by an independent appraiser, arranged and paid for by you. It cannot be done by us. IRS Publication 561 sets out the detail.

What paperwork will I receive?+

A receipt at collection, and then the appropriate IRS form once the donation is processed — commonly Form 1098-C for vehicles, or Form 8283 acknowledgement for other non-cash gifts above the thresholds.

When will my paperwork arrive?+

The receipt is immediate. Tax forms follow once the donation has been sold or placed, which is typically a few weeks. If it’s close to a filing deadline, tell us and we’ll chase it.

Do I need to itemize to benefit?+

Generally yes — charitable deductions apply if you itemize rather than take the standard deduction. Some donors group several years of giving into one tax year to make itemizing worthwhile. Your tax professional can tell you whether that makes sense for you.

Is Giving Center a registered charity?+

Yes. Giving Center is a nationwide 501(c)(3) not-for-profit charitable organization, EIN 92‑1162407. Donations are tax deductible to the extent allowed by law.

Where it goes

What happens to your donation afterwards

Reasonable to ask, and we’d think less of a donor who didn’t.

What actually happens to the thing I donate?+

One of two things. Where an item can be used directly it goes to a family or a partner organization — a working car to someone with a job and no way to reach it, computers to a classroom. Otherwise it’s sold and the proceeds fund programs.

Who receives the help?+

Families facing housing loss, people needing medical assistance, children and youth programs, animal welfare and wildlife work, education and the arts, and emergency transportation. We also share funding and equipment with other 501(c)(3) organizations doing work we can’t do ourselves.

Can I choose what my donation supports?+

You can tell us what matters to you and we’ll take it seriously. We can’t guarantee a specific recipient, because need shifts week to week, but donors regularly ask us to direct gifts toward housing, veterans or animal welfare and we do our best to honor it.

Will I hear what happened to it?+

Ask us and we’ll tell you. Many donors want to know where a car ended up or what a property sale funded, and we’d rather answer that than have people wonder.

Still not sure? Ask us anything — no pressure.

No question is too small, and asking commits you to nothing at all.