Privacy policy & terms of use
What we collect, what we do with it, and what we will never do with it. Written to be read rather than to be impenetrable.
Last updated August 3, 2026 · Giving Center, EIN 92‑1162407
We do not sell your information
Not to data brokers, not to other charities, not to anyone. We have never done it and we are not going to start.
We collect what the donation needs
Enough to evaluate the gift, transfer it legally and send you the right IRS paperwork. Not more than that.
You can ask us to delete it
Wherever the law does not require us to keep it. Call or write and we will do it, whatever state you live in.
This site is provided by Giving Center, EIN 92‑1162407, a nationwide 501(c)(3) not‑for‑profit charitable organization, together with its affiliated charitable donation programs and specialist donation sites. By using this site or working with us on a donation, you agree to the terms set out below.
We may update this policy from time to time. When we do, the date at the top of the page changes. If a change is significant, we will say so plainly rather than quietly revising the text.
1. Information we collect
You can read almost all of this site without telling us anything about yourself. We collect information when you voluntarily give it to us — by submitting a donation inquiry, calling us, emailing us, or applying for assistance.
Contact details
Your name, email address, mailing address and telephone number, so we can reach you about the donation and send documents.
Details about the asset
Whatever the particular gift requires: a property address, parcel number and deed information; a vehicle identification number and title status; a description and photographs of an item or collection. Photographs you send us of an item are used to assess it and nothing else.
Information needed for legal transfer and IRS reporting
Mortgage or lien details where property is encumbered, and the information required to issue your acknowledgment or a Form 1098‑C for a vehicle. We ask for a Social Security number only where the IRS requires it on a specific form, and never as a routine field on a web form.
Basic site analytics
Aggregate, non‑identifying data about how the site is used — pages viewed, time on page, approximate region, referring site. We use it to find out which pages confuse people.
This site is not directed at children, and we do not knowingly collect information from anyone under 13. If you believe a child has sent us personal information, contact us and we will delete it.
2. How we use it
Only for the purposes below.
- To review and evaluate what you are offering, and to tell you whether we can accept it.
- To arrange collection, transport, title work and closing.
- To keep you informed about your donation while it is in progress.
- To issue your acknowledgment and meet our IRS reporting obligations as a 501(c)(3).
- To thank you, and occasionally to tell you what your donation went on to do. You can ask us to stop at any time and we will.
- To review a request for assistance, if you have applied for help.
3. Sharing and disclosure
We do not sell, rent or trade your personal information
We do not share it with anyone for their own marketing, and we do not exchange donor lists with other organizations. If you tell us to remove you from our own mailing list, we do that too.
There are four situations where information does leave our hands:
People needed to complete the donation
Title companies, closing attorneys, recording offices, towing and transport companies, appraisers you have engaged, and our own advisers. They receive only what the task requires and are bound to keep it confidential.
Service providers who run our systems
Web hosting, form processing, email and analytics providers, acting on our instructions and not permitted to use your information for their own purposes.
Government, where we are required to report
The IRS and state authorities, in the filings a charitable organization is obliged to make.
Where the law compels it
In response to a subpoena, court order or valid legal process, or where disclosure is necessary to protect someone’s safety or our legal rights.
Text messages
If you give us your mobile number, we may text you about your donation. Your mobile number and your consent to be texted are never shared with, rented or sold to anyone for marketing purposes. Reply STOP to any message to end them.
Public recognition
We list some organizations and companies on our donors and friends page, always with permission. Individual donors are never named anywhere on this site without asking you first, and a good number of our donors prefer not to be. That is entirely normal and we will not press you on it.
4. Your choices and rights
You can ask us at any time to show you what we hold about you, correct it, or delete it. You can ask us to stop contacting you, or to contact you only about a donation in progress. We do not require a particular form of words and we do not charge for any of it.
Residents of California, Colorado, Connecticut, Virginia and other states with comprehensive privacy laws have specific statutory rights of access, correction, deletion, portability, and the right to opt out of the sale or sharing of personal information — which in our case is straightforward, because we do not sell or share it. We will not treat you differently for exercising any of these rights.
One limit worth being honest about: where a donation has already been completed, some records must be kept. Deed and title records are public by nature and permanent, and IRS rules require us to retain donation records for a set period. We cannot delete those, and no charity can. Everything outside that, we can and will remove on request.
To exercise any of this, call (888) 228‑7320 or send us a message. We reply within two business days.
5. Cookies and analytics
This site uses cookies — small files stored by your browser — to keep the site working properly and to gather aggregate statistics about how it is used. We use them to see which pages people read, which they abandon, and where a form is losing people, so we can fix it.
You can set your browser to refuse cookies. Parts of the site, particularly the donation forms, may not work correctly if you do. We do not use cookies to build an advertising profile of you or to follow you around other websites.
6. Security and retention
We use reasonable administrative, technical and physical safeguards to protect the information you give us. Nobody can honestly promise that data sent over the internet is completely secure, and we are not going to pretend otherwise — but access to donor records is limited to the people who need it to do the work.
We keep donation records for as long as IRS and state rules require, and we keep inquiries that did not become donations only as long as they are useful — usually so that if you come back to us a year later we know what we already discussed. Ask us to delete an inquiry and we will.
Please do not send Social Security numbers, account numbers or other sensitive identifiers by email or through a web form. When a document genuinely requires one, we will tell you and arrange a safer way to send it.
7. Donor Bill of Rights
Giving Center subscribes to the Donor Bill of Rights, the statement of donor expectations developed jointly by the leading American fundraising and philanthropy associations. In our own words, what it commits us to is this. You are entitled to:
- Know what our mission is, how we intend to use what you give, and whether we are actually capable of using it that way.
- Know who sits on our governing board, and to expect that board to exercise prudent judgment over what is entrusted to it.
- See our most recent financial statements. Ours are on the transparency page, and we will send you the Form 990 directly if you would rather just ask.
- Be confident your gift is used for the purpose it was given for.
- Receive proper acknowledgment and recognition — or none at all, if that is what you prefer.
- Have information about your donation treated with respect and kept confidential so far as the law allows.
- Expect everyone who represents us to behave professionally with you.
- Know whether the person asking you for a donation is a volunteer, an employee, or a paid solicitor.
- Have your name removed from any list an organization intends to share. We do not share lists at all, so with us this is already settled.
- Ask questions when you are making a donation, and get prompt, truthful, straightforward answers.
8. Terms of use
What this site is for
This site exists to explain our charitable programs and to let you offer a donation. Nothing on it is tax, legal, accounting or financial advice, and nothing on it creates a professional relationship of that kind. We describe how deductions generally work because donors need to understand it, but your own circumstances are yours — please consult a qualified tax professional about them.
Valuation and appraisals
Establishing the value of a donated item is the donor’s responsibility. For any donation you intend to claim above $5,000 the IRS requires a qualified independent appraisal, which Giving Center cannot provide and will not attempt to provide. Nothing we say about an item in the course of assessing whether we can accept it is a valuation or an appraisal.
Content and copyright
The text, photographs, graphics, code and design of this site belong to Giving Center or its licensors and are protected by United States copyright and trademark law. You may read, print and share pages for your own personal, non‑commercial use, keeping any notices intact. Republishing, scraping, or reusing our content commercially without written permission is not permitted. Third‑party names and logos on this site, including those on our donors and friends page, remain the property of their owners and are used with permission.
Acceptable use
Do not use this site to submit anything unlawful, threatening, defamatory, obscene or deliberately false, to impersonate someone else, to interfere with the site’s operation, or to attempt unauthorized access to any part of it. Submitting a donation offer you have no right to make — property you do not own, or an item you cannot lawfully transfer — is a misuse of this site.
No obligation to accept a donation
Submitting an inquiry does not create an agreement. We assess every offer and accept those we can genuinely use, and we decline others. Nothing should be shipped, delivered or transferred to us before we have assessed it and confirmed in writing that we are accepting it. We are not responsible for anything sent to us without that confirmation.
Accuracy and availability
We try to keep this site accurate and current, and tax figures and rules change. The site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non‑infringement. We do not warrant that the site will be uninterrupted or error‑free.
Limitation of liability
To the fullest extent permitted by law, Giving Center and its officers, employees, volunteers, agents and affiliates are not liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, data or goodwill, arising out of your use of this site or your inability to use it, even if we have been advised of the possibility. Some states do not allow certain limitations, in which case the limitation applies to the greatest extent that state law permits.
Links to other sites
We link to our own specialist donation sites, to IRS resources, and to organizations we work with. We are not responsible for the content or privacy practices of any site we do not operate. When you follow a link away from here, the other site’s terms apply.
Indemnity
You agree to indemnify and hold harmless Giving Center and its officers, employees, volunteers, agents and affiliates against claims, losses and expenses, including reasonable legal fees, arising out of your breach of these terms or your misuse of this site.
Governing law
This site is operated from the United States. These terms are governed by the laws of the State of Nevada, without regard to its conflict‑of‑law rules, and you agree that the state and federal courts located in Nevada are the proper venue for any dispute arising out of them. If any provision is held unenforceable, the rest remains in force.
9. Contact and changes
Questions about this policy, or about anything we hold on you, go to the same place everything else does — a person, within two business days.
If we change this policy, the date at the top of the page changes with it. Continuing to use the site after a change means you accept the revised terms.